Responsible gambling

We want to ensure that our players enjoy their gaming experience while maintaining healthy habits. Here, you'll find the tools and resources needed to make informed decisions about your online activity.

Deposit Limits

Set a daily, weekly, or monthly deposit limit to control how much you spend on our platform.

• Go to "My Account" > "Responsible Gaming"
• Click "Update Deposit Limit"

Time-Outs

Take a temporary break from gaming for 24 hours, one week, two weeks, four weeks, six months, or nine months. This will block your access to the website and mobile app during this period.

• Go to "My Account" > "Responsible Gaming"
• Click "Request Time-Out"

Self-Exclusion

Permanently exclude yourself from our platform for a minimum of 6 months. During this time, you won't be able to log in or make deposits.

• Go to "My Account" > "Responsible Gaming"
• Click "Request Self-Exclusion"

Locking Your Account

Freeze your account to prevent any further gaming activity until you're ready to resume play.

• Contact our 24/7 live chat support
• Provide proof of identity and address

Removing Marketing Communications

Unsubscribe from marketing emails, SMS notifications, or push notifications.

• Go to "My Account" > "Notification Preferences"
• Uncheck relevant boxes

We recommend using these tools in conjunction with responsible gaming strategies:

• Don't chase losses: Set limits and don't try to recoup previous losses.
• Gambling as entertainment: Only use our platform for fun, not to escape problems or cope with stress.
• Set realistic goals: Don't expect to win more than you can afford.

For help managing your gaming habits, consider reaching out to these organizations:

• National Gambling Helpline: 0808 8020 133
• GamCare
• BeGambleAware

Stay in control, and enjoy your gaming experience.